Creature Cups® FAQs
Products ship via USPS Priority mail. Please allow 5-7 business days to arrive in the US. Please allow longer for international orders.
Creature Cups are dishwasher safe and microwavable. To best care for your creature, soak it in warm water right after use and gently clean it with a small brush. Our creatures love a hot bubble bath!
Creature Cups are made of hi-fire ceramics. All products are tested for FDA compliance and for lead and cadmium using test method ASTM C738-94.
The volume measurement does include the creature, which will reduce the volume by 0.5-2oz depending on the creature. The creatures do not scale with the cup, so the creature in the 11oz is the same size as the 15oz. All 11oz cups are 3.2" height and 4.1" diameter, weighing 0.8lbs. All 15oz cups are 3.5" height and 4.2" diameter, weighing 1lb. Creature bowls are 25 oz. with dimensions of 3" height and 7" diameter.
Each design comes in a color specific to its theme. The Creatures of the SEA have the Wedgewood Blue exterior. Creatures of the LAND have the Cobalt Blue exterior. The Creepy Cups have the Black exterior. The Limited Editions will vary in an array of colors. Sorry, we don't customize colors or designs in our shop. Visit our Wholesale Inquiries page for stores or organizations looking for customization.
All orders and personal data are collected and processed by PayPal. Creature Cups ® never handles any credit card information of orders placed on this website. Refer to the PayPal site for security and privacy policies.
Please e-mail email@example.com with your order number for instructions for returns. We cannot accept returns more than 30 days after receipt.